DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ao2live-com.20230601.gappssmtp.com; s=20230601; t=1751728036; x=1752332836; darn=icloud.com; h=in-reply-to:references:mime-version:cc:to:from:subject:date :message-id:from:to:cc:subject:date:message-id:reply-to; bh=oiidP376jQt04di3ebMv3fb3cA4lPAO4ZxUTbphSc3A=; b=VtvW+bxJNg2uJh4NMd4K3yu4uUy3J5pE3TfS7F3vA4tH/uBYfFRB6e1ezTPEcFcVcj 393+jZUjr7bwG+XheKtA+2Mvj16dS67hdRIRJqb/zPOVZDoUiAHD4zJXUP2zSVvafhnl 5mASW/LqC5NLXCCZrnvIqZWQ2REICFMQvwtvUKnYhESkU2qnHBrBnQZaDRCEnOAIVogN ZbsLtCkNrHkCXLHZNl5021z059F5ZDxwGMIBdHp8dtKLxc7RleMuJn5e6XwsDvnIX5uv yqfKKAO6Q5mq7B9LUCU6IFln/libDiEw67Lg8PopcIMCAXeAC0ztZaEXAQsmNpBTIZ+P y7qg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1751728036; x=1752332836; h=in-reply-to:references:mime-version:cc:to:from:subject:date :message-id:x-gm-message-state:from:to:cc:subject:date:message-id :reply-to; bh=oiidP376jQt04di3ebMv3fb3cA4lPAO4ZxUTbphSc3A=; b=L8yURUB6ONEoag6ZTIf0g0fdA2grYBnFzkVqdU//m9tJSY3A1lG7/JV7Rf6aCW6VEp XxN7SYfeRX5ikAlivmyfkxB0OJZYes/dSucfqJJB9swPgc/hKMsZz8CXbLSX0oQZebtM 6jLolPUUzJ5C/NQ1YwqnV+i3evX+E8MPsJOYTPDMH0MR/lFKVTpt1iFqXJe8R1XTTdrZ TY083UZZ9iuQ8E6p1x8Zmcb/gQYd05ZwY41xuIMu2yeFon0EtxHQmlzjO3hibZ9jZjVJ k1eGh5fYCDbxpo3QdDCFL+tfVNuGB3IhxmOP9sjz9mLHQ0WQ0Zx8Ktt03F/TiY5BwNlK JhwQ== X-Gm-Message-State: AOJu0YyOFMgHzkNG5naalX70WXZMKXtNMa3ZXqajzx0fT8mnixZ1+II5 BMyD8FbAebw7S7PUNt7uBhbcNOeoXXRpfHP28BpKYfUhhEE47uL11CYQam3AvCH9a/mV2Up2sE6 5r+nF X-Gm-Gg: ASbGncsUaD5JyyOR1ZbyAdiAZVJ9+BaKBDMJMtKVEN3VHlztIi89iILY59fVr8maRYd 4Oz2nfVRTjPpIIFTJC1w28OrSmZfLKfr9CDabbhVfLzLb9eLi7X8xQQdu3zetEMFXz5GSagjsyt jWdDBx7h1hkkA39W9a8W4Cuw4N4tEsagttEziM/3bs02DJR8DQ3Kr0X17xiczHJ7qLScbn+/nSP kY70KcxttsChjlaM8/NxT4dqXSivRW30P6/xqMWyRNbgRIAJSoD6OTzmEVjDIIMYX3oOK/5pzvJ h2BStrxXtAt9bJyfNd8YzDO6WYvzYhQ4dilg7w0jyGfVq1dvaMOjqwRTfE6vJv0z+fPjaHVO7nb D2JqALaL2 X-Google-Smtp-Source: AGHT+IE6wl+Ai/GX+oAW0thZhwre7HPnLWh6KC+I+jwHmOrP77tPr7PSF8I5o2NvEI1ZZvg8DTnznw== X-Received: by 2002:a05:690c:6611:b0:70e:142d:9c6e with SMTP id 00721157ae682-7176ccda628mr28538167b3.32.1751728036348; Sat, 05 Jul 2025 08:07:16 -0700 (PDT) Return-Path: Received: from tech.ao2.live (vps-2725f287.vps.ovh.ca. [148.113.183.46]) by smtp.gmail.com with ESMTPSA id 00721157ae682-71665b4190asm8411047b3.106.2025.07.05.08.07.15 (version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256); Sat, 05 Jul 2025 08:07:16 -0700 (PDT) Message-ID: Date: Sat, 05 Jul 2025 09:07:15 -0600 Subject: [#568] From: AO2 Live Support To: Fiona Sneddon Cc: help@ao2live.com MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="_=_swift_1751728035_7aa6b420d08e82d776d7a6873a5e0ae5_=_" X-FreeScout-Mail-Type: customer.message References: In-Reply-To: --_=_swift_1751728035_7aa6b420d08e82d776d7a6873a5e0ae5_=_ Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Fiona, Did you use fiona.sneddon2@icloud.com as your email when you ma= de the purchase? Are you logged in on the website? What device are you usin= g: laptop, tablet, phone? Jeremy -- AO2 Live Support _www.= ao2live.com [http://www.ao2live.com/]_ Follow us on=C2=A0Instagram [ht= tps://www.instagram.com/ao2_live/]=C2=A0and=C2=A0YouTube [https://www.youtu= be.com/@ao2live] --_=_swift_1751728035_7aa6b420d08e82d776d7a6873a5e0ae5_=_ Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable = =09
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Hi Fiona,
Did you use fiona.sneddon2@i= cloud.com as your email when you made the purchase? Are you logged in on th= e website? What device are you using: laptop, tablet, phone?
=
Jeremy
--
AO2 Live Support

www.ao2live.com<= /i>


Follow us on Instagram=  and YouTube

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